faq

Frequently asked questions

Shipping & Orders

WHEN WILL MY ORDER SHIP?


After your payment is verified, it may take up to 48-72 hours to process your order. This does not include weekends or holidays. Purchases made after 2 PM EST will not be processed until the next business day. If you place an order after 2 PM on a Friday, your order will likely be processed on the following Monday. Every WMP Co. item is made to order and require different production times. Home and personal items such as blankets, pillow cases, poolside pouches and fine art prints are shipped from various print-on-demand suppliers throughout the US. We are unable to personally inspect the items prior to shipping. As soon as your order has been shipped, you will receive an email confirmation (to the email address entered on your order) with your tracking information. If you don’t receive an email, please contact our customer support team and we’ll gladly update you with your shipping information. Please note: Due to COVID-19, shipping has been delayed with some of our suppliers. We will keep you updated every step of the way. **We reserve the right to change our shipping policy at any time**




DO YOU SHIP INTERNATIONALLY?


At this time, we are not shipping outside of the United States and Canada. Join our email list today to stay informed about our shipping practices.




WHY WAS MY ORDER CANCELLED?


If your order was unexpectedly cancelled, chances are that our fraud filter marked your order as fraudulent. If you are certain that that is not true, please order again with a Paypal account. If you do not have Paypal, you can easily sign up at www.Paypal.com




I NEED TO CHANGE SOMETHING ON MY ORDER, HOW DO I GO ABOUT DOING THAT?


If you need to change or add anything to your order, please contact us immediately. Once we have processed your order, we will be unable to make any changes.




DO YOU DO CUSTOM ORDERS?


Yes we do! We can create custom art for prints, blankets, pillows, onesies, tshirts, sweatshirts and more! Contact us to discuss details.




WHAT ABOUT BULK ORDERS?


Depending on the item, bulk orders can be accomodated. Contact us to discuss details.




ARE WMP CO. ITEMS HANDMADE?


All of our designs are original, handpainted or drawn by us! We have adopted the eco-friendly practice of Print-On-Demand. Using 3rd party vendors, we produce only what our customers need, nothing more, nothing less. Waste is virtually eliminated, and production processes are simplified. Print-on-demand is one of the most cost-effective and planet-friendly models out there. Learn more about our eco-friendly mission here.





Wholesale Info

HOW DO I BECOME A WMP CO. RESELLER?


That's so excting that you would consider selling our designs! Thanks for thinking of us! Please email us today to get started.





Collaboration/Giveaways

I'D LIKE INFORMATION ON COLLABORATION WITH WMP CO., WHO CAN I SPEAK TO?


How awesome are you?! We are always looking to expand and collab. We are open to giveaways on social media, and have had mutual success with those we have worked with in the past. Please contact us at your earliest convenience.





Influencers/ Endorsements

ARE YOU OPEN TO WORKING WITH AN INFLUENCER/CELEBRITY ENDORSEMENTS?


Yes! Absolutely! We love working with new people to mutually support eachother. You can contact us here to get the conversation started, or reach out to us directly on Social Media.